Modernised telephone system

Yo Telecom

Never miss any new patients or new inquiries with a modern telephone system to track missed calls, create AI call summaries and recordings, and display insights in a real-time dashboard.

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Smarter Telephone System. Happier Patients.

Patient Integration Pop-Up

As soon as the phone rings, patient details appear instantly, giving your team the ability to open the patient record. Staff can greet patients by name, know linked patients, and reference past visits.

Missed Call Tracking

Every missed call is logged and can be returned with one click, ensuring no new patient inquiries are lost.

AI Summary & Note Taking

Every conversation is automatically transcribed, summarised, and logged with key points captured for you.

Advanced Call Recording & AI Transcription

Effortlessly capture every conversation and replay calls instantly. With calls stored securely and accessible on demand, staff gains consistency, reassurance and higher standard of service.

Professional Audio Branding

Replace silence or music-only wait time with informative audio messages about your practice.

Work From Anywhere App

Keep your practice connected anywhere. You & your team can make, receive, record and transfer calls from your mobile using your practice’s landline number for a seamless experience.

TESTIMONIALS

What Customers Are Saying About Yo Telecom

  • quotes

    “The phone system provided by Yo Telecom is always smooth & easy to manage. If there are any problems customer service is always on hand to help. Now all 12 practices are fully connected and I won’t change it as there can’t be a better provider than Yo Telecom! Well done team – keep up the good work!”

    Peter P.

    Dental Practice

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    “We’ve been with Yo Telecom, our telephone provider for the past four years, and I couldn’t be happier with the service we’ve received. Recently, we upgraded our telephone system to support the expansion of our dental practice, and the whole process was seamless.”

    Yo Telecom Customer

    Dentist

FAQs

Yo Telecom is an integrated telephone solution for Sensei Cloud customers that allows you to modernise the telephone experience in your practice so you never miss a new patient inquiry.

Yes, Yo Telecom integrates with Sensei Cloud so call summaries are stored on the patient record and patient information is displayed in the call pop up window, so you can save time and enhance first impressions by greeting patients by name and knowing their history.

Yes, Yo Telecom and all of it’s features are fully compliant with UK legislation.

Yo Telecom has a UK-wide presence with 24/7 support and in-house engineers to ensure fast set up, ongoing assistance, and emergency response.

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